Frequently Asked Questions
Q: Do you have any case studies you can share?
Q: How Does it Work?
A: Watch a super-fun short video explaining the whole process by clicking HERE.
Q: Do you have any other 'How It Works' videos to watch?
A: See YouBar's CEO, Anthony Flynn, explain how it works on Food Navigator by clicking HERE.
A: Many of our clients are significant nutrition bar brands that are sold in stores like Whole Foods, GNC, The Vitamin Shoppe and Sprouts. We also have a number of smaller entrepreneurial clients, including gym owners, nutritionists, diet book authors (and bloggers) and personal trainers. These clients often sell their bars both in stores, and direct to consumer on their own websites.
Q: How do I initiate the development?
A: Simply email Emily Vencat, our head of New Business Development, at email@example.com.
Q: Can you produce bars that are Gluten-Free?
A: Yes! There is a small $25 charge per production run in order to execute the FDA compliant test that makes this claim on the front label of your bars possible.
Q: Can you produce bars that are GMO-Free?
Q: Does YouBar have a web design team that can create my nutrition bar's website?
A: Yes. We have a professional team of in-house web designers, with over 10 years of experience creating websites for energy bar brands. For details, please click HERE
Q: How do I get the bars I sell on my website to my customers?
A: Our web development team integrates our on-site fulfillment center with the invisible ‘back end’ of your website so that every time one of your customers orders from your website that order comes straight to our staff -- who will ship your bars straight to your customers’ doorsteps.
Q: Will the phrase "Manufactured by YouBar Inc" be printed on my custom bar packages?
A: No. Your packages will read: "MANUFACTURED FOR YOUR COMPANY NAME, YOUR COMPANY ADDRESS."
Q: If I develop my own custom recipe with YouBar, what will my per bar price be at the end of the process?
A: That completely depends on you. If you choose inexpensive ingredients and order 10,000 boxes of bars or more per order then per bar pricing can be as low as $0.59 wholesale to you. If you choose expensive ingredients and place a smaller order then per bar pricing can be much higher.
Q: What ingredients can I use to create my custom bar?
A: Please ask for our “master ingredient list,” which itemizes all the ingredients that we carry ‘as standard.’ We can source anything for you that is not on the list, but there is a $500 sourcing fee per ingredient for this.
Q: Would there be a fee still if I sent the custom ingredients directly to YouBar instead of YouBar sourcing them?
A: Yes, the fee would still have to be charged as it covers our in-house FDA compliance checks on new ingredients being introduced into our kitchen.
Q: Can you produce bars in different shapes (ie; round, spherical, star-shaped, etc)?
A: No. We produce exclusively rectangular bars. However, we offer different sizes – from 20 grams to 80 grams.
Q: If I create a custom recipe with you will I “own” the recipe?
A: Recipes cannot technically be owned through copyright law, and are nearly impossible to patent. 'Ownership' of recipes generally falls simply under 'trade secrets.' Some examples of recipes as trade secrets include the recipes for Coca-Cola, Dr. Pepper, Bush's Baked Beans, etc.
But, all of that being said, your secret is safe with us. We will never disclose your recipe to anyone. We are always happy to sign a Non Disclosure Agreement. Please let us know if you’d like us to send you an NDA at any time.
Q: What is your recipe disclosure policy?
A: We will never disclose any of our proprietary private recipes. If you are creating a custom recipe with us then we offer this service, as described HERE.
Q: What is your insurance coverage?
We follow strict GMP (good manufacturing practice) in our facility at all times, and all of our staff are Certified Food Handlers. We are registered with the FDA, we have a food processors license from the California Department of Public Health, and the LA County Health Department. We do all we can to prevent cross contamination, and all equipment is thoroughly cleaned and sanitized between each production run. We also x-ray all products as an extra precaution to ensure no hard contaminants are in the bars. We carry full product liability insurance that covers all of the bars made in our facility, including those under other brand names. Please let us know if you would like to have us email you a copy of our insurance certificate.
Q: What is the size of your POS Display boxes? And how many bars do they carry? How much do they weigh?
A: They carry 12 bars each, and are 8x5x2 inches in size. The weight depends on the size of the bar you choose -- our bars typically vary in weight from 40g - 70g each.
Q: Can I come and take a tour of YouBar’s facility?
A: We always love to meet our wholesale clients and give them tours of our commercial kitchen! We are proud that all of the kitchen photos on this website are of our own kitchen, with our own awesome staff. Please note that tours need to be arranged in advance (and are only available at certain times) because we have established NDAs with many of our clients, and because of the proprietary processes we utilize.
Q: Do you offer baked or otherwise heat-treated bars?
A: No. We do not offer any baking or syrup-heating services.
Q: Do you offer enrobed bars?
A: No. Although we are considering adding this to our services.
Q: Are you a certified organic facility?
A: No. However, we can list all the ingredients that we use that are organic as “organic” on the back ingredient label.
Q: Can I use the Build-a-Bar page at YouBars.com to create my wholesale recipe?
A: No. We can only offer retail bar pricing – not wholesale bar pricing – through the Build-a-Bar page. We also cannot offer custom packaging for bars designed on that page.
Q: Do you have international clients? Do you ship outside of the United States?
We do have some international clients, but we don’t offer international shipping directly. Our international clients use freight-forwarder companies, such as Shipitto.com or MyUS.com to get our bars shipped to them. Creating an account with Shipitto.com or MyUS.com is easy and free. When you create an account, they will provide you with a U.S. address, which you use as your address when making a purchase with us for energy bars. Once we make your bars, we will send your bars there (to the address they provide) and then they will take care of the international shipping, and provide you with the rate options.
Please note, however, that – as we do not ship internationally directly – you will be responsible for ensuring that the product complies with local regulations, and you will be responsible for any import taxes that may be incurred.
Q: What Services Does YouBar Offer?
- Custom recipe development. Our team of recipe development specialists will ensure that you get your customers get exactly the nutrition you want to offer.
- Full in-house packaging and brand design. We can incorporate any logos or images you would like to use. Or, we can help you design a new brand from scratch.
- Drop-Ship fulfillment and back-end website integration. We mail your bars directly to your customers/retail outlets.
- Expertise in Gluten-Free, Paleo, Low-Carb, Low-Sugar, High-Protein, Vegan, Whole Foods, High-Fiber.
Have more questions? Please email Emily Vencat, the VP of New Business Development, at firstname.lastname@example.org or give her a call on 626.537.1851